FoodBev International Consulting will consistently provide training that meets or exceed the requirements and expectations of our customers. We will actively pursue ever-improving quality through courses that enable learners to do their job competently within the industry standard framework.
Quality Policy Statement
FoodBev International Consulting (Pty) Ltd aims to ensure that the needs of our customers are clearly understood and met through close interactions with the clients at all stages of the work.
Ultimate responsibility for quality within the company rests with the Directors; who are responsible for all matters pertaining to the Quality System. Our Quality Policy emphasizes continual improvement in all quality management training and consultancy activities.
We will:
- Comply with all applicable statutory laws, regulations, ISO 9001 International Standard, Clients and FoodBev SETA requirements.
- Continuously improve the effectiveness of this quality management system and efficiently use our resources
- Communicate our Quality Policy and Objectives and our performance against these objectives throughout the company and to our relevant stakeholders.
- Work closely with our clients in the food industry to establish the highest quality and food safety standards
- Design and deliver training at the highest professional level
- Keep abreast with current global food safety and food integrity issues and include these in our courses
- Adopt a forward-thinking view, systems thinking and risk based thinking on future business decisions, which may have an impact on quality and business growth
- Train our staff on the needs and responsibilities of Quality Management and provide the required personnel and resources to ensure that the importance of meeting and exceeding client requirements is communicated and understood throughout our organisation.
- Conduct all work to a high professional standard with technical and commercial integrity.
This policy will be reviewed for continuing suitability and effectiveness at Management Reviews and as required and appropriate.
Signed 25 June 2019 by the Chairman, Dr TC Katsande, and the Director, KC Katsande. Document reference FB/P001.
